Shipping & Delivery
Ordinary Genius are designed and manufactured in Los Angeles, California.
Domestic Shipping // packages are usually sent USPS priority mail. The customer is responsible for paying any additional fees + taxes. Once an order has shipped, you'll be receiving an email with the tracking number.
Order Turnaround // we hustle to fill orders within 1-2 business days, thus we can't currently guarantee same day. Please let us know if there is a special request and we will do our best to expedite order fulfillment. *Late Friday orders may not be processed until Monday morning.
Shipping Charge // we do charge for shipping. Our goal was to create an out-of-box experience that is simple. All the parts are contained within 2 large protective cardboard sheets, which you then pop out the parts from. As a result, our shipping box is large - 33.5" L x 21" W x 1" H. We are making zero profit on shipping. And believe it or not, shipping cardboard is expensive at this size!
International Shipping // stay tuned. we're working on it.
Cancellations // orders must be canceled within the first 24 hours, otherwise we can't guarantee full refund.